WhatsApp chatbots that customers actually reply to.
AI agents and automations on the WhatsApp Business API, onboarding, support, and broadcast at scale. Lessons baked in from 14k conversations a week.
Your customers already live on WhatsApp. We build AI agents on the Business API that feel like a real conversation and keep working once volume climbs.
Conversations that do real work.
Onboarding agents
Walk every new user to first value. For WhatNextAI, this tripled activation.
Support bots
Resolve common questions automatically and escalate the rest with full context.
Broadcast campaigns
Lifecycle and retention messaging that stays inside WhatsApp's rules.
The Business API is unforgiving once volume climbs.
Webhook and queueing design
Messages keep moving under load, even when volume spikes or downstream systems slow down.
Fallback and rate-limit handling
Conversations stay alive when providers throttle, delay, or temporarily fail.
Template and broadcast governance
Approval, limits, and lifecycle rules are handled as part of the build, not after launch.
Messaging-first workflows.
- →Teams whose customers already prefer WhatsApp over email
- →SaaS onboarding flows that need fast time-to-first-value
- →Support teams handling repetitive questions in messaging channels
- →Lifecycle campaigns that need compliant broadcast management
Business API, CRM, and AI in one flow.
We connect WhatsApp Business API setup, CRM routing, AI orchestration, template approval, broadcast limits, webhook handling, and human escalation.
Proof from WhatsApp production.
weekly conversations handled without falling over
Production volumeactivation via conversational onboarding
WhatNextAIcut in time-to-first-value after onboarding redesign
WhatNextAItypical launch window for focused WhatsApp chatbot builds
Delivery range